Manager, Implementation - Project Management

Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. As a Manager, Implementation, you will oversee the delivery of Sphera’s Health & Safety, Environmental, and Corporate Sustainability Solutions, ensuring projects are completed on time and within budget while maintaining a positive team environment.

Responsibilities:

• Responsible for the timeliness and quality of the implementation of the solution, including all deliverables to the customer
• Works as the key focal point in the engagement with clients supervising all aspects of a project, including planning and task analysis, assigning appropriate resources, tracking progress to the completion of all deliverables, managing budgets , forecasting project revenue, managing project risks and leading activities such as a readiness audit and lessons learned discussions
• Creates and executes project work plans and revises them as appropriate to meet changing needs and requirements
• Develops project planning documents using project management techniques, including project charters, scope statements, testing plans, and project schedules
• Works to identify and establish strong relationships with key stakeholders and influencers within engagements to Identify new business opportunities and support business development within client assignments
• Manages day-to-day operational aspects of a project and scope
• Reviews deliverables prepared by project team before passing them to client
• Effectively applies our methodology and enforces project standards
• Prepares for engagement reviews and quality assurance procedures
• Minimizes exposure and risk on projects
• Ensures project documents are complete, current, and stored appropriately
• Provides project status reports and metrics
• Tracks and reports team hours and expenses on a weekly basis
• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for projects
• Analyzes project profitability, revenue, margins, bill rates and utilization
• Contribute to the definition of the implementation delivery model and project execution methodology in support of Company strategy
• Works with Solution Engineers and Sales Executives to support sales opportunities and proposals (scoping, estimating, planning)
• Works with existing clients and services teams to scope proposals and process statements of work
• Uses subject matter expertise to facilitate solution design workshops with clients
• Guides clients by providing product insights and best practice methodologies
• Develops solution configuration documents and performs requirements analysis. Develops solution reporting and integration design packages
• Performs implementation work through system configuration, testing, training, and deployment as necessary
• Mentors and coaches client project team throughout the life cycle of the project
• Collaborates with the Sphera product team to address project-related product enhancements and issues
• Updates standard project templates for project-specific use

Requirements:

• Degree qualified (or sufficient professional experience)
• 3+ years of enterprise software implementation
• Excellent technical and non-technical writing, editing, verbal communication, presentation skills
• Strong project management and planning skills
• Experienced and comfortable in supporting sales colleagues
• Experience in discussing project planning and issues with customers
• Able to perform in teams