Nasscomm is seeking a highly experienced Lead Engineer with strong Java and backend expertise to oversee support and development activities for critical POS systems in a managed services environment. The role involves leading incident triage, driving architectural discussions, and guiding the team in a dynamic environment that includes store systems and cloud/backend platforms.
Responsibilities:
- Lead production incident triage calls and drive issues to resolution across store, backend, and cloud systems
- Troubleshoot complex issues involving POS applications, backend services, databases, and store devices
- Support and debug integrations with store peripherals (payment devices, printers, scanners, cash drawers, pin pads, etc.)
Requirements:
- Strong Java and backend development / troubleshooting experience
- Strong SQL / PostgreSQL / relational database expertise
- Proven experience leading production incident triage sessions
- Strong understanding of retail or store systems architecture
- Experience working with device integrations (payment terminals, printers, scanners, cash drawers, peripherals)
- Experience with cloud platforms (GCP / Kubernetes / GKE or similar)
- Retail / POS domain expertise
- Experience with payment integrations (Adyen / Verifone / Ingenico / payment gateways)
- Experience in managed services / production support environments