CVS Health is committed to shaping a more connected and compassionate health experience. The Sr Analyst, Business Analytics plays a crucial role in driving data-informed decision making by analyzing trends and delivering actionable insights to improve business performance.
Responsibilities:
- Analyze complex datasets to identify trends, risks, and improvement opportunities across business operations
- Monitor and report on data quality, performance metrics, and key indicators, ensuring accuracy and timeliness
- Perform root cause analysis and develop data‑driven recommendations to address performance gaps
- Design, build, and maintain dashboards, reports, and scorecards for leadership and operational teams
- Develop and enhance automated data validation and monitoring processes to improve efficiency and consistency
- Partner with business owners and subject matter experts to translate requirements into analytical solutions
- Support state‑specific and line‑of‑business initiatives with targeted analytics and insights
- Document methodologies, assumptions, and controls to support auditability and governance expectations
- Contribute to continuous improvement of analytics standards, tools, and best practices
Requirements:
- Bachelor's degree in related field, or equivalent experience
- 4+ years of experience in business analytics, data analysis, or reporting roles
- Strong analytical skills with the ability to interpret complex data and translate it into clear insights
- Advanced proficiency in Excel and experience with reporting and visualization tools (e.g., Power BI, Tableau, or similar)
- Experience performing root cause analysis and presenting findings to stakeholders
- Strong written and verbal communication skills
- QNXT Provider Data experience
- Experience supporting healthcare, provider data, or regulated environments
- Experience with automation, data validation, or process improvement initiatives
- Familiarity with governance, audit, or compliance‑driven analytics
- SQL or other data query experience