Customer Service & Reservations Associate (Remote)

Aisles & Abroad is seeking a dependable and service-oriented Customer Service & Reservations Associate to support client inquiries and assist with reservation coordination. This fully remote role focuses on delivering timely support, managing requests, and ensuring all details are handled accurately to create a smooth and positive client experience.

Responsibilities:

• Respond to client inquiries related to services, scheduling, and reservations
• Assist with coordinating reservation details based on client needs and preferences
• Provide clear updates, confirmations, and follow-ups
• Maintain accurate records of client interactions and reservation details
• Monitor timelines to ensure all requests are completed efficiently
• Support a consistent and high-quality client experience

Requirements:

• Strong communication and customer service skills
• Excellent organizational and time management abilities
• Ability to work independently in a remote environment
• Detail-oriented with strong follow-through
• Comfortable using email, online platforms, and scheduling tools