Customer Service & Reservations Associate (Remote)

Aisles & Abroad is seeking a dependable and service-oriented Customer Service & Reservations Associate to support client inquiries and assist with reservation coordination. This role focuses on delivering timely support and ensuring all details are handled accurately to create a smooth and positive client experience.

Responsibilities:

• Respond to client inquiries related to services, scheduling, and reservations
• Assist with coordinating reservation details based on client needs and preferences
• Provide clear updates, confirmations, and follow-ups
• Maintain accurate records of client interactions and reservation details
• Monitor timelines to ensure all requests are completed efficiently
• Support a consistent and high-quality client experience

Requirements:

• Strong communication and customer service skills
• Excellent organizational and time management abilities
• Ability to work independently in a remote environment
• Detail-oriented with strong follow-through
• Comfortable using email, online platforms, and scheduling tools