Implementation Business Analyst

Voyage Advisory is a consultancy seeking highly motivated Implementation Business Analysts with a strong background in business analysis and implementation projects. The role involves working independently to facilitate client workshops, document requirements, and analyze operational data within the property and casualty insurance industry.

Responsibilities:

• Creation of presentations and reports for clients based upon analysis findings including recommendations for short- and long-term improvement
• Review of subjective and objective operational information through a process of management interviews
• Facilitate client workshops and interviews to better understand, define and document requirements
• Write user stories and use cases to document the requirements uncovered during workshops and interviews with clients
• Analysis of client financial and operational data
• Work with client to perform business process modeling activities to help operationally focused software implementations
• Work on new software implementation projects related to policy admin implementations

Requirements:

• 5-10+ years of business analysis experience
• Strong experience following BA frameworks and methodologies
• Strong process mapping and requirements documentation skills
• Experience meeting with stakeholders to define requirements and current / future state processes
• Ability to navigate ambiguity, follow through on tasks, and move projects forward
• Comfortable working with non‑technical stakeholders who may have limited exposure to BA processes
• Strong communication, active listening, and follow‑through
• Personable demeanor and a positive attitude
• Ability to work independently with minimal supervision
• Strong accuracy and quality-focused mindset
• Balanced in both functional and technical BA competencies
• Strong prioritization, task/time management, and follow through
• Experience with stakeholder meeting facilitation to define requirements
• Ability to work with development/technical teams
• Bachelor's degree in a relevant field
• Client-facing experience
• Experience coordinating UAT, support system testing, and assisting with go‑live activities
• Change management experience
• Experience writing user stories and acceptance criteria (Gherkin method)
• Commercial or personal insurance experience
• Familiarity with SQL, integrations/APIs, Six Sigma, JIRA, and Visio
• Insurance industry experience