Staff Software Engineer, Billing

Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. As a Staff Software Engineer on the Billing team, you will lead the evolution of billing systems, ensuring clarity for providers and driving high-visibility projects from conception to launch.

Responsibilities:

• Leading the architectural direction of Zocdoc's billing system as we build for the future - thinking how we can scale billing as the number of providers, patients, and products we support grow
• Building, maintaining, and improving modern, event driven workflow billing workflows and pricing algorithm systems
• Collaborating with Finance, Product, & Design to figure out how we can solve for provider and internal billing needs with efficient technical solutions
• Working with your engineering peers to define and implement best practices that ensure high code quality and system reliability for all new features and services
• Ensuring the ongoing accuracy and stability of the billing engine and financial data, and triaging any issues that arise (always with the team’s support)
• Integrating the latest edge GenAI tools and technology to optimize technical planning and coding efficiency across your team and the broader engineering organization

Requirements:

• Meaningful (8+) years of engineering experience building and scaling high-performance backend services, ETLs, and APIs within event-driven, distributed systems—ideally in environments where data reliability and integrity are paramount
• Familiarity with cloud-native environments (e.g., AWS) and the desire to own your team's infrastructure (as code!)
• The mentality of an owner with an unrelenting desire to drive projects to completion; you view ambiguity as an opportunity to provide technical clarity rather than a blocker
• Integrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
• Leadership experience steering teams toward best-in-class testing, deployment, and observability practices that amplify output and quality
• Superb communication skills! You believe in keeping all of your stakeholders and teammates in the loop and know that multiple mediums of communication are the key to success
• A growth mindset rooted in humility, inclusivity, and curiosity—you value diverse perspectives, enjoy learning from your mentees, and lead by example to foster a collaborative engineering culture