Key skills
Communication
About this role
This is an excellent opportunity for an early-career IT professional who enjoys problem-solving, working outdoors, and supporting fast-paced production environments.
Work Locations
Key Responsibilities
Provide onsite troubleshooting for hardware, software, and mobile devices
Perform break/fix tasks and equipment setup
Support applications used on cell phones and tablets by field staff
Assist with basic networking issues and connectivity troubleshooting
Install and configure access points (APs) and printers as needed
Respond promptly to issues as they arise across ranch locations
Manage daily ticket volume (typically 3 5; may increase to 15 30 during peak periods)
Collaborate with a 6-person IT team and a 15-person 24/7 Help Desk
Qualifications
1 2 years of IT support experience
Strong understanding of PC hardware, mobile devices, and networking fundamentals
Ability to work in fast-paced production or packing environments (experience is a plus)
Comfortable working outdoors and traveling between sites
Strong communication and customer-service skills
Problem-solver with a hands-on, don t walk away from the issue mindset
Professional attitude with respect for field operations and management
Work Locations
Key Responsibilities
Provide onsite troubleshooting for hardware, software, and mobile devices
Perform break/fix tasks and equipment setup
Support applications used on cell phones and tablets by field staff
Assist with basic networking issues and connectivity troubleshooting
Install and configure access points (APs) and printers as needed
Respond promptly to issues as they arise across ranch locations
Manage daily ticket volume (typically 3 5; may increase to 15 30 during peak periods)
Collaborate with a 6-person IT team and a 15-person 24/7 Help Desk
Qualifications
1 2 years of IT support experience
Strong understanding of PC hardware, mobile devices, and networking fundamentals
Ability to work in fast-paced production or packing environments (experience is a plus)
Comfortable working outdoors and traveling between sites
Strong communication and customer-service skills
Problem-solver with a hands-on, don t walk away from the issue mindset
Professional attitude with respect for field operations and management