Software Engineer Senior Manager - Reliability Engineering & Enablement (Remote)

The Home Depot is seeking a Senior Engineering Manager for their Platform Reliability Engineering and Enablement team. This role is crucial for defining service level objectives and improving incident response capabilities while ensuring enterprise stability and seamless platform adoption across product development life cycles.

Responsibilities:

• Works and negotiates with partners on the staffing of skilled engineering positions on product teams
• Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner
• Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that aligned to domain, portfolio, and enterprise strategic objectives
• Evaluates new technologies for adoption across the enterprise
• Helps to identify and demonstrate emerging technologies for adoption by product teams
• Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
• Documents, reviews and ensures that all quality and change control standards are met
• Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
• Works with vendors and partners for the successful implementation of critical tooling and platforms
• Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
• Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment
• Participates in and leads review board sessions to drive consistency across the enterprise
• Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics
• Fills in on product teams for engineers who are out of the office
• Fields questions from engineers, product teams, or support teams
• Monitors tools and participates in conversations to encourage collaboration across product teams
• Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations
• Provides application support for software running in production
• Acts as a technical escalation point for the engineers on the team
• Provides leadership, mentoring, and coaching to Software Engineers
• Attracts, retains, and develops top talent to build a world class Software Engineering Team
• Conducts annual and mid-year reviews by reviewing individual development plans and team feedback
• Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests
• Acts as a proponent of modern software development practices
• Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams
• Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
• Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems

Requirements:

• Must be eighteen years of age or older
• Must be legally permitted to work in the United States
• Mastery of an object oriented programming language (preferably Java)
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
• 6 years of work experience
• 6-8 years of relevant work experience
• Ideally a background in networking, operating systems like Kubernetes, cloud environments
• Strong Communication skills – ability to handle escalations, can clearly describe a business problem and walk through remediation
• Proficient in effective troubleshooting and issue resolution techniques
• Proficient in effective system monitoring and log analysis techniques
• Capable of understanding complicated systems quickly
• Proficiency in guiding more junior team members through Software Engineering fundamentals in a professional setting
• Proficient managing and growing team members in a professional setting
• Proficient balancing workloads across teams
• Vendor management – will work on millions of dollars' worth of contracts
• Proven track record of supporting an SLO for a large enterprise
• Experience with translating high level strategy to tactical execution