Sr Product Manager, Platform UI

Kentik is the network intelligence platform for modern infrastructure teams, specializing in observability products for complex networks. As a Senior Product Manager for Platform UI, you will own the roadmap and execution for the user experience across Kentik’s platform, ensuring a cohesive and intuitive interface for users.

Responsibilities:

• Own and drive the product roadmap for platform UI, balancing user experience improvements, cross-product consistency, and feature delivery
• Define and evolve a coherent information architecture, navigation model, and interaction patterns across the platform
• Partner closely with platform and backend product teams to align on shared data models, APIs, and platform primitives that power the UI
• Translate customer research, product usage data, and domain expertise into clear product requirements and prioritized work
• Identify UX inconsistencies, redundant patterns, and fragmentation across products, and drive alignment toward a unified experience
• Work closely with design to ensure high-quality, usable, and scalable user experiences
• Engage regularly with customers including network engineers, NetOps teams, and SREs to validate direction and uncover unmet needs
• Define success metrics for platform UI initiatives and measure impact post-launch
• Support cross-product decisions that impact the overall user experience across Kentik
• Identify opportunities to integrate AI-driven capabilities such as intelligent alerting, natural language interfaces, and contextual recommendations into the UI

Requirements:

• 6+ years of product management experience, ideally in infrastructure, networking, or observability domains
• Experience owning UI, UX, or platform experience initiatives across multi-product systems
• Strong UX and product design sensibility, with the ability to partner deeply with design and articulate clear user experience principles
• Experience working in complex product environments with multiple teams, products, and legacy considerations
• Ability to drive alignment across engineering, design, and product teams without direct authority
• Strong communication and stakeholder management skills
• Comfort operating in ambiguous environments and making well-reasoned decisions with incomplete information
• Familiarity with networking fundamentals and infrastructure concepts