General Manager - Product Strategy & Performance

Acuity Insurance is seeking a General Manager to lead its product portfolio, focusing on strategy, performance, and evolution across Personal and Commercial lines. This role involves driving product management and governance to support investment decisions and collaborating with various departments to ensure competitive positioning.

Responsibilities:

• Own Acuity’s enterprise product strategy and portfolio performance across Personal and Commercial lines, ensuring alignment with corporate objectives and risk appetite
• Integrated fulfillment of an overarching product strategy, through the lens of Acuity’s optimal product portfolio mix, while ensuring Product Leads are accountable for their individual product performance
• Leverage a product portfolio management framework, enabling consistent evaluation of growth, profitability, retention, competitiveness, and customer value
• Lead executive‑level conversations on product investment, prioritization, expansion, optimization, and rationalization
• Translate corporate strategy into a clear product vision, roadmap, and performance narrative for leadership and stakeholders
• Oversee comprehensive product performance insights, including product‑level, regional, and segment‑based analysis, to inform decisions and strategic shifts
• Partner closely with Underwriting, Actuarial, and Distribution to align product design, pricing, underwriting intent, and go‑to‑market execution
• Align with the General Manager of Market Strategy and Distribution leadership to ensure the strategic cascade is brought to life within regional functions
• Guide disciplined experimentation and 'test‑and‑learn' initiatives to drive innovation while maintaining underwriting and financial rigor
• Ensure ongoing surveillance of competitive dynamics, regulatory changes, and marketplace trends, proactively positioning Acuity’s products to win
• Lead and prioritize the Product Strategy and Performance work portfolio, ensuring focus on the highest‑value opportunities and clear accountability for outcomes
• Represent the product perspective in enterprise planning, cross‑strategy alignment, and long‑range corporate initiatives
• Build, mentor, and inspire a high‑performing product leadership team that thinks and acts at the enterprise level
• Highly regular and predictable attendance
• Performs other duties as assigned

Requirements:

• Bachelor's degree and extensive applicable experience
• Extensive senior‑level experience in Property & Casualty insurance, with deep expertise across multi‑line Personal and Commercial products
• Demonstrated leadership in product management, portfolio strategy, or enterprise product oversight, with accountability for growth, profitability, and lifecycle performance
• Proven ability to evaluate product portfolios holistically, balancing customer value, underwriting discipline, pricing adequacy, and long‑term strategic positioning
• Elevate strategic conversations beyond individual products to portfolio‑level outcomes and trade‑offs
• Exceptional executive communication, briefing, and synthesis skills; able to translate complexity into clarity
• Advanced analytical capability (quantitative and qualitative), with strong business judgment and problem‑solving skills
• Proven leader of leaders—able to develop product talent, coach strategic thinking, and build a strong succession pipeline
• Highly collaborative and influential, cultivating trusted relationships across senior leadership and functional teams
• Adaptive, curious, and forward‑looking; continuously monitors industry, regulatory, and customer trends to inform strategy