Solutions Engineer - SDWAN

Netskope is a market-leading cloud security company focused on redefining Cloud, Network, and Data Security. They are seeking an experienced Senior Solution SD-WAN Engineer to act as a lead technical advisor and product expert, collaborating with clients to demonstrate and implement SD-WAN solutions that align with their business requirements.

Responsibilities:

• Pre-Sales Support: Collaborate with sales representatives to understand client requirements, present technical solutions, and tailor demonstrations that align with customer needs and showcase SD-WAN capabilities
• Technical Expertise & Product Demos: Conduct in-depth product demonstrations and technical presentations to prospective clients, explaining the features, functionality, and advantages of SD-WAN solutions to both technical and non-technical stakeholders
• Solution Design: Work closely with clients to assess their current network environments and design customized SD-WAN solutions that meet their business objectives, ensuring the solution aligns with performance, scalability, and security needs
• Proposal Development: Assist in developing proposals and RFP responses by providing detailed technical input, solution designs, and cost estimates for SD-WAN deployment
• Customer Advocacy: Act as a technical resource for existing clients, helping them fully leverage SD-WAN features and maintain optimal network performance post-implementation
• Relationship Building: Build and maintain strong relationships with clients, ensuring they have a trusted technical advisor to address any concerns, answer questions, and provide ongoing support
• Collaboration & Cross-Functional Support: Work with product management, engineering, and support teams to communicate client feedback, advocate for feature requests, and keep up-to-date on product developments and enhancements
• Continuous Learning: Stay current on SD-WAN technology trends, competitor offerings, and industry best practices to better position the value of our SD-WAN solutions

Requirements:

• 3-5 years in a technical sales, sales engineering, or network engineering role, with a minimum of 1-2 years focused on SD-WAN solutions
• Familiarity with SASE market, architecture and value proposition
• Strong understanding of SD-WAN platforms (e.g., Cisco Viptela, VMware SD-WAN, Silver Peak, Fortinet)
• Strong understanding of DEM, APM (Application Performance Monitoring), or Network Performance Monitoring (NPM) sectors
• Strong understanding of Endpoint OS (Windows, macOS, Linux)
• Knowledge of Networking & Cloud (DNS, VPN, ZTNA, AWS/Azure connectivity)
• Familiarity with Web Technologies (JavaScript, API integrations, Browser Developer Tools)
• Solid knowledge of networking principles, including TCP/IP, routing protocols (OSPF, BGP, EIGRP), WAN/LAN architecture, and network security
• Proficiency with network monitoring tools and familiarity with VPNs, firewalls, and load balancing
• Ability to translate technical features into business benefits, with strong presentation, negotiation, and customer relationship-building skills
• Relevant certifications are a plus (e.g., CCNP, SD-WAN Specialist, SDWAN Certs)
• Ability to scale from the whiteboard to working with security architects to influencing CISOs
• Exceptional communication, problem-solving, and customer service skills; ability to work collaboratively across teams
• Familiarity with cloud networking and integration with SD-WAN (e.g., AWS, Azure)
• Experience with solution design and architecture in complex environments
• Understanding of Quality of Service (QoS) configurations and traffic prioritization
• Understanding basic cloud security and reference SASE architecture
• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field preferred; equivalent experience may be considered