Gradial is a company focused on helping marketers and creatives streamline their processes through their AI platform. They are seeking a Forward Deployed Product Manager to work with enterprise clients, translating business goals into technical implementations and supporting product usage and roadmap development.
Responsibilities:
- Define integration scope, success criteria, and deployment strategy during late-stage sales cycles
- Lead implementation efforts across CMS, DAM, and workflow automation tools in client environments
- Design and validate agent-powered workflows that streamline content creation, personalization, and publishing
- Act as the voice of the customer with Product and Engineering, translating implementation challenges into roadmap opportunities
- Drive go-live, QA, and UAT processes with clear ownership of time-to-value
- Deliver enablement resources, training, and documentation to support long-term adoption
- Build trusted relationships with client-side marketing and technical stakeholders
Requirements:
- 7+ years in product, implementation, or consulting roles within enterprise MarTech
- Deep experience with CMS and DAM systems (e.g., AEM, Contentful, Sitecore) and content workflow tooling
- Proven success deploying technology into complex client environments with multiple stakeholder groups
- Strong product instincts with the ability to scope features and influence roadmap based on real-world usage
- Excellent communication skills; comfortable aligning cross-functional teams around technical decisions
- Willingness to travel for critical client engagements and cross-functional planning
- Background in management consulting, systems integration, or forward-deployed product roles
- Familiarity with AI-based marketing automation and analytics platforms