Carnival Cruise Line is the world’s most popular cruise line, offering unique experiences across its fleet. The Revenue Business Analyst plays a crucial role in delivering high-quality revenue accounting software and overseeing system maintenance and enhancements related to finance and revenue operations.
Responsibilities:
- Collaborate with business stakeholders, software developers and project support teams to determine project scope and requirements
- Responsible for reviewing and implementing systematic test plans
- Perform all testing activities related to revenue accounting software to ensure the scope of the projects is met and system defects are corrected prior to implementation
- Monitor project schedules and take ownership of the change management process
- Provide insights into the current functionality of the applications that are used by the Revenue Accounting and other Finance Departments as well as possible enhancements to these systems
- Participate in meetings to understand business requirements to enhance revenue accounting related systems
- Review, monitor, facilitate and organize revenue accounting system releases
- Support system implementations, enhancements, and migrations by validating requirements and assisting with UAT and defect resolution
- Ensure solutions meet business, regulatory, and operational requirements before production release
- Contribute to continuous improvement of analysis standards, documentation practices, and analytical frameworks
- Provide production support related to revenue accounting applications by analyzing system issues reported by business users
- Open support cases using specialized software and monitor timely resolutions
- Partner with data and finance teams to reconcile transaction data, balances, and financial outputs across systems
- Interpret ‘user stories’ impacting Revenue Accounting and submit defects, maintenance and enhancement cases using specialized software
- Translate complex analytical findings into executive-ready narratives, clearly articulating the problem, options, recommended solution, and expected value
- Evaluate regulatory, operational, and technology risks and incorporate mitigations into business case recommendations
- Facilitate the data mining activities of the department and provide directions and support to identify system sources for the information
- Performs other duties as assigned
Requirements:
- Bachelor's Degree
- Practical experience testing of enterprise size financial applications is required
- Excellent interpersonal, organizational, communication and planning skills
- Able to multi-task, work independently and balance requests at peak workloads (or change gears quickly for important requests) from various departments and upper management
- General knowledge of infrastructure requirements and components, SharePoint sites, and networks
- Must have strong command of Microsoft Office programs
- Must have the ability to perform the essential functions of the job with or without reasonable accommodations. For example, sometimes it may be required to deploy a project during vessel's repairs (Dry-Docks) or during vessels start-ups. This may change ship's working environment. Also, sometimes lacks climate control for hours at a time, elevator may be offline for hours at a time. Sailing on Crew Cabins, etc
- At least 3 years of experience in business/financial planning and analysis processes with a working knowledge in accounting principles and issues
- Experience working with Azure DevOps and/or alternative software development and testing tracking systems
- Experience in project management on software development projects