Remote Customer Service – TRAVEL ADVISOR

Hallford Travels is seeking friendly, dependable, and service-oriented individuals to join their team as a Remote Customer Service - TRAVEL ADVISOR. In this role, you will assist clients with vacation planning, help coordinate travel arrangements, and provide support throughout the booking process.

Responsibilities:

• Provide excellent customer service to clients planning vacations
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations
• Respond to client questions and provide helpful travel-related information
• Communicate with travel suppliers to confirm reservations and booking details
• Maintain accurate records of client communications and travel arrangements
• Stay informed on travel promotions, supplier updates, and destination information
• Provide assistance to clients before and after travel when needed

Requirements:

• Strong customer service skills
• Strong communication skills
• Ability to work independently
• Comfortable using email
• Comfortable using online platforms
• Basic computer skills
• Organized with attention to detail
• Positive attitude
• Professional communication style
• Previous experience in customer service or travel