Clerk IV

Position Summary:

The Clerk IV provides advanced administrative and operational support to ensure the efficient functioning of departmental processes and services. This role performs complex clerical tasks, coordinates communication across internal and external partners, and supports daily office operations with a high level of independence and accuracy. Responsibilities include managing detailed records, assisting with workflow systems, supporting departmental staff, and serving as a reliable point of contact for visitors, students, and campus partners. The Clerk IV is expected to exercise sound judgment, maintain confidentiality, and contribute to a smooth, well-organized administrative environment.

Job Specific Duties & Tasks:

• Researches information, prepares, reviews and analyzes documents, such as reports, applications, records etc., applicable to a specialized subject area requiring independent informational search and a knowledge of the policies and procedures of both the assigned and related work areas.

• Creates and maintains a complex database that requires specialized subject matter knowledge.  Analyzes the data to maintain the database and generate reports. Troubleshoots database problems for staff.

• Advises staff, faculty, and others requiring interpretation of policies and regulations of specific projects or programs in assigned work area.

• Coordinates intra unit and interunit operations and procedures and participates in regular staff meetings to discuss and assist in developing operational policies and procedures.

• Composes correspondence requiring judgment in the application of policies and procedures in both the assigned and related work areas.

For a detailed job description, please email Rebecca Hoag at rebecca-hoag@uiowa.edu.

About the Division of Student Life:

The Division of Student Life is comprised of staff that embrace new ideas and thoughts, works together to keep our students safe, and provides them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreation Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting educationally purposeful services and activities within and beyond the classroom. 

Required Qualifications:

• Any combination of progressively responsible related clerical office experience related undergraduate education, and/or post high school clerical training that is the equivalent to four years of full-time employment.

Desirable Qualifications:

• Experience with computerized maintenance software

• Experience with card access

Application Details:

Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended.  

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact rebecca-hoag@uiowa.edu.

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.

Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

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Join us in making a difference at a leading Big Ten university and premier public research institution.