Design and provision cloud solutions across the network, including firewalls, disaster recovery, storage, and backup systems, directly contributing to customer success and operational reliability.
Maintain accurate documentation and system records by updating databases, creating detailed Visio diagrams, and developing MOPs and SOPs.
Review and approve cloud service orders, coordinate with internal teams to resolve provisioning delays, and participate in customer maintenance activities as needed.
Partner with Project Management and Engineering teams to deliver an exceptional customer experience throughout implementation engagements.
Support virtualization technologies including VMware vSphere, vCloud Director, and Nutanix, and contribute to audits, disconnects, and special projects as assigned.

2+ Years hands-on experience in cloud computing or a related technology field, including provisioning IP data services in a Cisco environment.
Put the Customer First : Customer Focus, Service Orientation
Stay Curious: Learning Agility, Innovation, Open-Mindedness
Simplify: Problem Solving, Strategic Thinking
HS Diploma or GED required; associate's degree in computer science or a related discipline, preferred.
Industry certifications such as CCNA, CCNP, PCNSA, or PCNSE, preferred.
Must have and maintain a valid driver’s license and insurance.

Generous paid time off policy, including vacation, and 10 paid holidays
Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
401(k) retirement plan with a generous contribution
Group Term Life Insurance covered 100% by employer
Wellness incentive to promote overall employee well-being
Paid volunteer time
Business casual dress code

Delivery Network Engineer

Key skills