Systems Engineer

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. As a Systems Engineer, you will be responsible for the administration and support of the Jira instance, implementing new business logic and workflows, and contributing to the knowledge base while leveraging your technical expertise to solve complex business challenges.

Responsibilities:

• Automation Expertise: Experienced in building automations using APIs and workflow utilities (e.g., Okta Workflows, Zapier, etc)
• Identity and Access Management: Proven ability to manage and support SSO/IdP solutions (e.g., Okta, Azure)
• Device Management: Comfortable managing computers and mobile devices through MDMs (e.g., Jamf, InTune)
• Proactive & Organized: Constantly assesses IT platform configurations, recommending improvements. Highly organized and process-driven, anticipating and mitigating friction points in a fast-paced, cross-functional environment to ensure an enjoyable employee experience. Enjoys streamlining processes and automating IT systems
• Team Player: Willing to assist other IT members in problem resolution

Requirements:

• 3+ years of relevant experience
• You have deep experience in supporting Atlassian Cloud infrastructure, most notably Jira and Confluence
• Experience in various endpoint management solutions such as Jamf, Intune/Endpoint Manager
• Experience with Okta, Jamf Pro & Group Management rules
• Strong understanding and experience using Okta
• Familiarity with Google Workspace and Microsoft 365 product suites is a plus as well as a background in AD and Entra ID integration management
• Familiarity with SOX and HIPAA compliance rules
• Knowledge of Server OS, privilege/access control, and virtualization