Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 5/14/26

Carenet Health is a company dedicated to enhancing healthcare experiences and outcomes for patients. They are seeking a Healthcare Customer Service Rep who will be responsible for making outbound calls to patients, assisting them with appointments and healthcare information, and conducting surveys to improve patient experiences.

Responsibilities:

• Enjoy making outbound calls and reaching out to patients, members, and customers
• Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
• Have a passion for helping patients make decisions that will enhance their healthcare experience
• Make welcome calls and assist members and patients with benefits and insurance information
• Outbound calls to conduct surveys
• The best part, you will be making a difference in someone’s life!

Requirements:

• High School Diploma or General Education Degree (GED) required - this will be verified during background check
• Strong computer experience (data entry, screen navigation, keyboarding)
• Experience with Microsoft Outlook (email) and Word
• Excellent customer service skills
• Ability to adhere to daily schedules and duties
• Excellent oral and written communication skills
• Excellent demonstration of caring and compassion
• Able to provide 2 monitors at least 22 inches with HDMI and Display ports