Life Line Screening is a company focused on clinical research and trial services. They are seeking a Project Manager to oversee project operations, manage client relationships, and ensure timely delivery of project-related reports and analyses.
Responsibilities:
- Project management
- Assist in startup, feasibility and qualification of clinical trial services opportunity in collaboration with the business development team
- Scope workflow and understand deliverables from Statement of Work
- Execute all deliverables in collaboration with cross-functional leadership teams at Life Line Screening
- Prepare specs for all reporting needs necessary for all client and executive level project reports
- Deliver all reporting to client
- Demonstrate analytical ability business strategy, planning, and execution
- Client management, experience, and maintenance of industry knowledge
- Prepare and deliver all program reports and analyses
- Identify scope changes and provide timelines and process iteration for client understanding execute delivery within the agreed upon timeline
- Attend start up meetings remote and in-person when applicable
- Set regular agendas and lead project meetings with cross function operational teams
- Identify risk to project deliverables
- Manage day to day project operations for multiple clients at once
- Develop processes and procedures for PM role within the expanding team
- Rapid response time to client needs and requests
- Coordinate IRB submissions and manage regulatory binders when applicable
- Prepare and deliver project-related training materials to team members
- Coordination with internal IT and external partners to ensure LLS has proper reports accessible for tracking patient activity through recruitment funnel as well as manage and maintain accurate reporting for invoicing of services
- Work with clinical trials team to manage and support process improvement plans to meet recruitment feasibility
- Reacts to and overcomes problems or objections from client
- Coordinates billing process
- Follows-up on all deadlines, making sure all materials, reports, invoices are on time
- Entertains and nurtures relationships with current and prospective clients
- Ability to travel ~10% nationally
- Work to establish plans to foster growth as routine gap analysis are conducted on the growing suite of services
Requirements:
- BA/BS in the sciences, marketing, or business; or equivalent education/ relevant experience
- 4+ years of project management experience in managing complex projects, in clinical research and clinical trial services
- Excellent time management
- Outstanding written and oral communication with attention to detail
- Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required
- Ability to maintain discretion and confidential information
- Strong organizational skills, time management skills and attention to detail required
- Ability to prioritize and manage multiple tasks/projects and support positions
- Ability to meet tight deadlines and work well under pressure
- Ability to work independently, be self-directed and demonstrate initiative
- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships
- Exhibit good judgment and decision-making skills
- Must be a team player
- Proven team building and leadership skills
- Proven track record to gain confidence and maintain communication across all levels of the organization
- Project Management Certification (such as PMP) is a plus
- Proficiency in Smartsheets is a plus