Payments - Remote Deposit Capture (RDC) Product Manager- Vice President

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of clients globally. As a Payments - Remote Deposit Capture (RDC) Product Manager, you will lead the end-to-end product life cycle, develop product strategies, and ensure high-quality client experiences while collaborating with cross-functional teams.

Responsibilities:

• Develops a product strategy and product vision that delivers value to customers
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Establish oneself as the subject‑matter expert in Remote Deposit Capture, translating market dynamics and client needs into actionable strategy
• Define and communicate a clear product vision and multi‑year roadmap that delivers quantifiable customer and commercial outcomes
• Lead discovery and market research; synthesize insights into problem statements, solution hypotheses, and prioritized requirements
• Define, monitor, and report key success metrics (e.g., adoption, reliability, risk posture, cost, feature utilization) to inform decision‑making and governance
• Oversee complex client onboarding and manage escalations to ensure consistent, high‑quality client experiences
• Coordinate internal and external communications regarding product updates; maintain comprehensive product and system documentation
• Leads Agile execution in partnership with Technology and Operations, including sprint planning, backlog refinement, and release management
• Cultivates effective partnerships with Operations, Technology, Implementations, Sales, and Service to ensure alignment and timely delivery

Requirements:

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Proven ability to document and verbally communicate concepts and ideas, including product requirements, in appropriate formats to technology partners as well as all stakeholders
• Excellent communication and collaboration skills
• Demonstrated prior experience working in a highly matrixed, complex organization
• Strong analytical and problem‑solving capabilities; highly organized and detail‑oriented; able to operate with minimal supervision
• Ability to translate business requirements into clear, testable technical specifications for engineering teams
• Deep understanding of receivables and cash application products, markets, and customer needs
• Familiarity with emerging fintech technologies and receivables industry trends, with a track record of integrating relevant advancements into product strategy
• Experience with Agile methodologies and tools (e.g., Jira, Confluence)
• Demonstrated ability to engage directly with clients, understand their needs, and resolve complex issues efficiently