Technical Project Manager IV, Platform Engineering (Technical Project Manager IV) - REMOTE

Net Health is a leading-edge SaaS company in healthcare dedicated to helping caregivers harness data for human health. The Technical Project Manager IV is responsible for managing multiple concurrent programs within Platform Engineering, ensuring effective program delivery, vendor management, and maintaining internal operating cadence.

Responsibilities:

• Own three to five concurrent Platform Engineering programs end to end: charter, plan, execute, close. Programs typically span infrastructure, network, database, and DevOps workstreams
• Drive programs that cross team boundaries. Most Platform Engineering work touches DevOps, Zero Trust, Engagement Management, DBA, and ITSD simultaneously. Coordination is the job, not an overhead activity
• Maintain program-level risk registers, decision logs, and status artifacts that executives can read in under five minutes
• Manage the vendor accountability lifecycle: SOW review, delivery tracking, escalation, and post-incident accountability conversations
• Serve as the day-to-day program interface with strategic partners (MSP, implementation partners, platform vendors). Own the operating rhythm, the deliverable tracking, and the paper trail
• Drive vendor transitions through contractual closeout, knowledge extraction, and service handoff
• Run Platform Engineering Kanban ceremonies and the Architectural Review Board. Set agendas, drive decisions to closure, publish outcomes, enforce follow-through
• Build and maintain the Platform Engineering PM framework: intake, prioritization, status, escalation, and closeout standards that every team uses
• Identify process drag and fix it. This is a standing responsibility
• Produce the reporting that feeds Platform Engineering staff meetings, quarterly All Hands, and SVP-level business reviews
• Surface risk early

Requirements:

• Ten plus years managing technical programs in infrastructure, platform, or cloud environments. Application delivery PM experience alone does not qualify
• Demonstrated ownership of large infrastructure programs (virtualization, network, database migration, data center, or equivalent) from initiation through closeout
• Direct vendor and MSP program management experience, including contract execution oversight, PCR and change order negotiation, and structured accountability conversations with partner leadership
• Proficiency with Jira, Jira Service Management, and Confluence as primary execution and documentation tools. Not 'familiarity.' Proficiency
• Track record establishing PM frameworks and operating cadences at the organization level, not just the team level
• Microsoft Office (Word, Excel, Outlook)
• Smartsheet or equivalent project management software
• Jira or equivalent