(Telecom) Lead Software Engineer

Magellan Health is seeking a Lead Software Engineer to design, build, and maintain software and systems for communication networks. The role focuses on optimizing network performance, security, and user experience while collaborating with cross-functional teams and managing complex system development tasks.

Responsibilities:

• Software Development: Code, test, and maintain telecom applications, focusing on Genesys Cloud UCaaS and CCaaS, VoIP, chat and email, and data services
• Performance Optimization: Enhance network efficiency, reliability, and security
• Protocol Implementation: Work with networking protocols and standards
• Collaboration: Partner with network engineers, architects, and other teams
• Troubleshooting & Maintenance: Debug issues and ensure smooth operation
• Documentation: Create technical specifications, network diagrams, and system documentation
• Works with to break down a complex system into smaller components and coach/lead a team of software engineers to design and develop these components
• Functions as primary practitioner coach on the team to grow the capabilities of other engineers on the team
• Integrates systems to databases and other applications using middleware such as SnapLogic, REST based services, etc
• Understands the relationship between applications and infrastructure
• Acts as a leader in the developer community within Magellan and performs demo, knowledge sharing sessions
• Writes technical blogs and be active in Open Source Community
• Acts as expert for automated testing strategies, including TDD and ATDD
• Works on Agile software development projects
• Understands advanced concepts of Containers, Micro-Services, Continuous Integration
• Develops highly scalable applications in AWS cloud using tools like Cloud Formation Templates, EC2, SWF, ELB, Lambda, S3, RDS/Dynamo DB and others
• Identifies track key metrics produced by the application
• Performs load and performance testing on the applications and have advanced troubleshooting ability to tune the application to scale

Requirements:

• Degree in Electrical Engineering, Computer Science, or related field
• Strong programming skills
• Knowledge of telecom standards
• Knowledge of networking frameworks
• Experience with RESTful web service structure and utilization
• Experience with specific technologies (e.g., Genesys Cloud UCaaS and CCaaS, VoIP)
• Problem-solving skills
• Attention to detail
• Analytical thinking
• Teamwork skills
• 4+ years related experience including a minimum of 2+ years designing, building and deploying software in IT
• Critical thinker
• Demonstrated problem solving techniques
• Strong verbal and written communication skills