Network Technician (L4)

Network Technician (L4)
Location: Ashburn, VA (100% Onsite)
Duration: Long-term Contract (W2)

Key Responsibilities
Manage deployment project documentation (daily reports, closing docs, engineering updates)
Collect, validate, and submit network test records
Perform advanced provisioning, troubleshooting, and software upgrades
Provide remote support and mentor field technicians
Collaborate with PM and engineering teams
Resolve complex technical issues and escalate when required
Execute test plans and MOPs (non-intrusive procedures)
Commission and provision client equipment
Build and troubleshoot circuits end-to-end

Required Experience
7+ years in telecom deployment / network support
Experience in advanced provisioning & troubleshooting (mandatory)
Understanding of blueprints / MOPs (mandatory)
Will be using AWS Automation/Workflows so will need a strong aptitude to jump in and use new platforms.
Strong troubleshooting skills for complex network/system issues
Experience leading or mentoring technicians during maintenance windows
Familiarity with network management tools/platforms
Strong communication and documentation skills
Ability to work independently and in team environments
Valid U.S. Driver s License

Preferred / Nice to Have
Experience with client products (preferred, not mandatory overall)
Ciena 6500 / RLS required only for L4 level roles
Unix/Linux familiarity
Background in NOC or remote support environments
Experience supporting North American telecom customers

Education
Bachelor s degree (CS/EE) or equivalent experience