Business Systems Analyst III (Workday)

Box is the leader in Intelligent Content Management, enabling organizations to fuel collaboration and transform business workflows with enterprise AI. They are seeking a Business Systems Analyst III to support HCM, Benefits, Compensation, and Performance functions within the company, focusing on the design and maintenance of Workday programs.

Responsibilities:

• Partner with the Benefits, Talent, Compensation, and People Operations teams to understand business needs and solutions that align to overall business strategies and manage to a successful delivery
• Analyze business requirements, identify gaps, develop/create business requirements, document the user stories, and translate business requirements into effective and efficient functional design specifications and application configuration/technical solutions
• AI & Automation Innovation: Lead the exploration and implementation of agentic AI solutions to enhance workflows, and robust automations to streamline decision-making, and elevate the employee experience
• Become an Internal Workday HCM expert with knowledge of design, configuration, testing, and implementation; leverage business knowledge and expertise to identify opportunities for process improvements
• Provide ongoing production support to the business regarding application functionality and data integrity, including identification, troubleshooting and resolution of critical production issues, enhancements, and year end processes
• Test Solutions to ensure they meet the business requirements/specifications, and document existing and new processes
• Leverage Workday capabilities (Report Writer, prompts/filters, calculated fields, matrix/advanced reports, scheduling, security) to deliver scalable outputs
• Partner with and assist integrations team in configuration and testing between Workday and other 3rd party/custom solutions alongside business teams and vendors
• Educate and guide users on effective and efficient approaches to implementing new features and provide technical guidance for testing/adoption of new features and functionality
• Drive the planning, prioritization, design, development and deployment of new projects & system enhancements using Box project methodology and industry best practices

Requirements:

• 5+ years of industry experience implementing & supporting various HR applications
• Bachelor's degree in Computer Science/Information Systems or equivalent years of industry experience
• 3+ years of design/configuration experience with Workday HCM, Advanced Reporting, Benefits, Compensation, and/or Performance modules
• Experience with Workday Integrations related to applications such as Equity, HR & external vendor applications
• Deep understanding of software testing with knowledge on building test plans and executing them in unit, functional and user acceptance test cycles
• Strong problem solving, critical thinking, and analytical skills
• Ability to work optimally in a team environment as well as independently
• Ability to communicate information clearly and concisely and ensure others are informed
• Ability to balance multiple projects and prioritize to ensure work is done in a timely and high quality manner
• Partial coverage of PST hours required, including occasional support for critical processes as needed
• Experience with multiple HCM, payroll and/or financial applications a plus