Lead Software Engineer, Kubernetes

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. They are seeking a Lead Software Engineer to join their Kubernetes Team, responsible for designing and implementing backend systems, supporting internal tools, and collaborating on platform modernization initiatives.

Responsibilities:

• Design and implement backend systems that abstract infrastructure concerns and enable self-service capabilities, focused on integration inside of Kubernetes
• Develop and support internal tools, APIs, and automation frameworks used by infrastructure and application teams
• Write clean, testable, and well-documented code that serves as an example for the team
• Contribute to backend architectures and patterns that scale across infrastructure domains
• Create design documents, system diagrams, and proof-of-concepts for your projects
• Leverage Kubernetes and infrastructure-as-code tools to deliver reusable software components and automation services
• Collaborate with Principal Engineers on architectural decisions and implementation approaches
• Understanding of Linux and Networking around TCP/IP around the scale of our network
• Partner with team leads to deliver on platform modernization initiatives
• Share knowledge and best practices with team members
• Provide technical guidance to junior engineers and participate in code reviews
• Build backend systems primarily in Go, Rust, or Python, focusing on maintainable, testable, and observable code
• Develop CLI tools, APIs, and services that improve the developer experience
• Use Terraform to integrate with existing infrastructure components
• Apply software engineering best practices to infrastructure automation, including testing and observability
• Work in an Agile environment (SAFe) with scoped work in Jira, delivering on sprint commitments
• Implement security controls and compliance requirements through automation
• Support critical issues as part of the team rotation, with focus on building systems that minimize operational burden
• Ability to troubleshoot real time and historical issues, with an eye towards long term solutions

Requirements:

• Strong experience as a backend or platform software engineer, with exposure to developer tooling or infrastructure automation
• Previous experience as a Kubernetes Admin, or Power User deploying distributed applications to clusters
• Solid programming proficiency in at least one of: Go, Rust, or Python, with willingness to learn others
• Experience building internal APIs, automation tools, or platform services
• Working knowledge of GitLab CI/CD, and infrastructure-as-code tools like Terraform, Pulumi, or Ansible
• Understanding of observability and monitoring principles (e.g., Prometheus, Grafana)
• Good grasp of infrastructure concepts with a software engineering approach—this is not an operations or SRE role
• Experience working in Agile environments and comfortable with remote collaboration
• Detail-oriented problem solver with strong analytical and debugging skills
• Self-motivated and comfortable working independently while knowing when to seek guidance
• Passionate about software craftsmanship, clean code, and continuous learning
• Clear technical communicator who can explain complex concepts to both technical and non-technical stakeholders
• Focused on practical solutions that balance ideal design with delivery timelines
• Committed to code quality, testing, and building reliable systems
• Eager to learn and grow, with openness to feedback and coaching from senior team members
• Strong technical curiosity and willingness to dive deep into problems
• Nice to have: Certified Kubernetes Application Developer (CKAD) or Certified Kubernetes Administrator (CKA)