Interos.ai is defining the category of supply chain risk intelligence, building the world’s most trusted and transparent supply chains. They are seeking an experienced IT Systems Engineer contractor to assist with pre-migration preparation work in advance of a vendor-led migration from Microsoft 365 to Google Workspace, requiring deep hands-on experience with both platforms.
Responsibilities:
- Inventory existing Microsoft 365 environment configuration including users, licenses, data, groups, and third-party integrations
- Clean up and organize existing data, files, and user accounts in preparation for migration
- Identify and document third-party application integrations and assess compatibility with the target Google Workspace environment
- Coordinate with the migration vendor to ensure the environment is ready for migration and that pre-migration requirements are met
- Document and report on the current Microsoft 365 environment configuration, including services, policies, user accounts, groups, and licenses
- Report on the current Entra ID configuration, including user lifecycle settings, group policies, conditional access rules, and role assignments
- Manage and maintain the identity connection between Entra ID and Google Workspace, including directory synchronization and user provisioning
- Administer and configure Google Workspace services including Gmail, Drive, Calendar, Meet, Chat, and Admin Console
- Manage Google Cloud Directory Sync (GCDS) or equivalent for user provisioning and directory integration
- Configure organizational units (OUs), access controls, sharing policies, and security settings to align with existing security controls
- Automate deployment and lifecycle management of identity tools across both platforms
- Configure and maintain the identity federation between Entra ID and Google Workspace, including SSO, SCIM provisioning, and MFA enforcement
- Serve as a technical resource for the IT team on matters related to identity, collaboration tools, and system configurations in Google Workspace
- Handle Tier 3 and Tier 4 helpdesk escalations related to Google Workspace
- Respond immediately to security or usability concerns
- Proactively monitor systems and address potential issues before they impact end users
- Test software, review application logs, and document findings
- Maintain comprehensive documentation of all system configurations, migration steps, and procedures
- Provide weekly status reports to the IT Manager summarizing progress, risks, and upcoming milestones
Requirements:
- 3+ years of relevant experience in IT systems administration
- Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience)
- Demonstrated, production-level experience administering Microsoft 365 — including Exchange Online, SharePoint, OneDrive, Teams, Entra ID, and Intune
- Demonstrated, production-level experience administering Google Workspace — including Admin Console, Gmail, Drive, Calendar, Meet, and Google Directory/GCDS
- Experience supporting a Microsoft 365 to Google Workspace migration or comparable platform transition, including environment preparation and integration work
- Proficiency in PowerShell scripting for automation of identity management, system administration, and IT operations tasks
- Experience designing and implementing IT automation workflows, including user provisioning, access management, and system configuration tasks
- Strong written and verbal communication skills, including the ability to communicate technical concepts to non-technical stakeholders
- Strong analytical, problem-solving, and organizational skills
- Ability to work independently and under pressure in a fast-paced environment
- Experience configuring identity federation between Entra ID and Google Workspace, including SCIM and SSO setup
- Experience with Jira or Jira Service Management for project and ticket tracking
- Experience with designing and maintaining scripted automation and workflow-based automation
- Experience with Azure automation services, including Automation Account Runbooks, Function Apps, and Logic Apps
- Experience with DKIM, DMARC, and SPF configuration in the context of email platform transitions
- Familiarity with third-party SaaS integrations (Slack, Zoom, DocuSign, Salesforce, etc.) and their configuration within Google Workspace
- Experience with Google Workspace Vault for eDiscovery and retention configuration