Ensure full implementation and adherence to all safety, security and environmental policies throughout the station
Enforce company policies and procedures in alignment with customer and regulatory expectations
Maintain current and accurate customer airline manuals - both physical and digital - in accordance with regulatory and operational standards
Communicate updates to manuals, procedures, and compliance requirements to operational personnel promptly and accurately
Identify and report deficiencies in materials, documents, or processes that may affect the safety of personnel, aircraft, property, or station security
Recommend process improvements that enhance safety, security, efficiency, or compliance
Coordinate with HR and station leadership to ensure compliance with all federal, state, and company documentation and regulatory requirements

Training Administration

Plan, schedule, and coordinate all operational training activities to support station needs and maintain consistent performance standards
Implement local and customer-specific training procedures as required
Identify training gaps and develop, deliver, or coordinate targeted training programs and materials
Maintain accurate, organized, and confidential training records in accordance with company standards and audit requirements

Administrative and Operational Support

Prepare and maintain reports, ensuring timely submission of weekly updates and compliance documents
Must be able to assist in Menzies SMART and OAL audits
Assist with administrative functions, time and attendance tracking, and other duties as assigned

Minimum Qualifications

Advanced computer literacy with proficiency in standard Office software and digital systems
Valid U.S. driver's license with a clean driving record
Ability to pass pre-employment drug screening, background checks, and all required security clearances
Ability to read, write, and communicate effectively in English
Ability to lift up to 70 lbs repetitively and work in various weather conditions
Must pass FBI background investigation and qualify for a U.S. Customs Seal
Ability and willingness to work flexible schedules, including weekends, nights, and holidays
A minimum of six (6) months' experience working at an airport, with an airline or as an Operations Agent
Prior Ramp experience is a plus
Demonstrated ability to remain calm and effective under pressure
Strong verbal, written, and interpersonal communication skills
Must have reliable transportation

Knowledge, Skills and Abilities

Ability to learn new information quickly and apply it effectively
Ability to interpret, understand, and carry out written and verbal instructions with attention to detail
Strong interpersonal skills and ability to develop effective working relationships at all levels
Ability to work both independently and collaboratively within a team environment
Executes tasks thoroughly and accurately
Demonstrates the ability to motivate and guide team members

Safety Security & Environment Supervisor (SSE)

Key skills