Medical Assistant

Description

CORE VALUES

The core values of Community Health Center of Southeast Kansas (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of the Center's resources. 

GENERAL DESCRIPTION

This position is part of the clinical team. This position is responsible for the initial interactions with patients, such as escorting patients, taking vital signs, preparing exam rooms and cleaning exam rooms after use, and other related duties. Responsible for moving patients through the clinic efficiently and effectively. Communicates with customers, employees, and other individuals to disseminate or explain information.

*This position is split between our main clinic and 924 Broadway clinic in Pittsburg.

Requirements

ESSENTIAL DUTIES

1. Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, updates medication lists and allergies at each visit, and enters information in electronic health record (EHR). 
2. Prepares treatment rooms for examination of patients; assures all rooms are clean and disposes of trash in rooms.
3. Maintains consistent patient flow by monitoring scheduling system.  
4. Performs routine point of care testing.
5. Cleans and sterilizes instruments. Inventories medical supplies and materials.
6. Transports specimens, equipment, or supplies utilizing appropriate and safe techniques.
7. Supports all Providers in their care for patients.
8. Provide diagnosis appropriate education as directed by the Nurse and/or Provider.
9. Employees hired and trained in phlebotomy and radiology duties prior to 2024 are grandfathered in to perform these duties as a Medical Assistant I.
10. If working in Long Term Care, responsible for registration and insurance related collection, entry, and verification as well as scanning documents in the electronic medical record. 
11. Performs all duties, services, and documentation in full compliance with CHC/SEK policies and procedures.

The essential functions listed are not an exhaustive list of every task the employee is required to complete. Employees are expected to perform all other duties as assigned.

QUALIFICATIONS

1. High School diploma or equivalent.
2. Experience in clinic or healthcare setting is preferred.
3. Must successfully pass annual competency.

KNOWLEDGE, SKILLS AND ABILITIES

1. Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base
2. Demonstrate knowledge of the rationale of appropriate patient care.
3. Communicates through appropriate channels. Use proper chain of command for patient complaints.
4. Ability to handle emergency situations calmly and effectively.
5. Must be computer literate, especially with Microsoft Office products and be able to use the Internet.
6. Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization.
7. Provide customer service in accordance to the organization’s mission.
8. Be courteous and respectful when interacting with patients and family members.
9. Maintain patient confidentiality in accordance to organization’s policy and procedure and HIPAA requirements.

WORKING CONDITIONS

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and sit. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus. The noise level in the work environment is usually moderate. Hazardous material inventory and MSDS available. Wears personal protective equipment as needed. May be exposed to patients/public with communicable diseases.