Sr. Director, Software Engineering - Remote (Minneapolis, MN or Irvine, CA preferred)

Optum is a global leader in health care innovation, seeking a Sr. Director of Software Engineering to define and own the technology strategy for Clinical & Client Experience platforms. This role involves leading complex technology programs, championing AI adoption, and mentoring a diverse engineering team to drive digital transformation initiatives.

Responsibilities:

• Define and own the technology strategy for Clinical & Client Experience platforms, ensuring alignment to enterprise goals and digital transformation initiatives
• Build a multi year roadmap leveraging cloud modernization, automation, analytics, and AI/GenAI capabilities
• Partner closely with clinical operations, product, enterprise architecture, data, and engineering leadership teams to prioritize investments
• Lead delivery of complex, large-scale clinical technology programs including case management, PA workflow systems, provider-facing solutions, and client reporting/analytics
• Establish engineering excellence frameworks, Agile delivery models, and DevSecOps practices
• Oversee modern web application, cloud-native, and PEGA workflow modernization efforts
• Maintain accountability for reliability, scalability, security, uptime, and performance across all platforms
• Champion AI adoption to solve clinical and client experience challenges - such as summarization, agent-based automation, intelligent routing, recommendation engines, and workflow optimization
• Partner with enterprise AI teams to leverage platforms like GitHub Copilot, and AI Factory for rapid solution development
• Serve as a trusted technology partner to internal/external clients, clinical operations, account management, and product teams
• Engage with senior business leaders to translate needs into technology strategies, while maintaining proactive relationship management
• Represent technology in client conversations to strengthen trust, transparency, and delivery confidence
• Lead, mentor, and grow a high performing, diverse engineering and product delivery organization
• Build a culture focused on employee experience, empowerment, psychological safety, capability uplift, and continuous improvement
• Drive talent transformation through upskilling, modern engineering practices, and cross-functional collaboration

Requirements:

• 15+ years of progressive experience in technology delivery, engineering leadership, or digital transformation
• Proven experience leading large-scale digital transformation programs in global, matrixed organizations
• Deep expertise in healthcare technology delivery, preferably in PBM, clinical platforms, utilization management, or provider-facing technologies
• Azure Cloud (Data, Integration, App Services, DevOps) experience
• PEGA workflow and case management platforms experience
• Experience with Agile / Scaled Agile methodologies
• Hands-on experience implementing AI/ML or GenAI solutions to improve operational and clinical outcomes
• Proven exceptional communication, stakeholder influencing, and cross-functional leadership skills
• Demonstrated ability to lead and transform teams, drive change, and build a culture of innovation and excellence
• Experience in global delivery leadership and distributed engineering teams
• Demonstrated background in data engineering, digital product management, or clinical systems modernization
• Proven understanding of compliance, security, privacy, and risk frameworks in healthcare
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy