Systems Engineer

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. The Systems Engineer provides advanced technical support and installation guidance for complex vehicle safety system deployments, working cross-functionally to improve installation quality and customer outcomes.

Responsibilities:

• Provide advanced technical support for complex hardware installations, field implementations, and system coexistence scenarios
• Troubleshoot issues involving vehicle electrical systems, hardware, wiring, cabling, interoperability, and field performance, using structured analysis, pattern recognition, and remote troubleshooting methods where appropriate
• Analyze field and product performance data to identify trends, risks, and recurring patterns, and apply those insights to issue resolution and continuous improvement
• Manage technical escalations in ambiguous or fast-moving situations with sound judgment, professionalism, and clear communication
• Work cross-functionally to translate field conditions, implementation risks, and recurring issues into actionable feedback, aligned next steps, and improved execution
• Identify, document, and improve installation methods, technical processes, field standards, and supporting documentation
• Contribute to the development and continuous improvement of tools, workflows, reporting resources, and knowledge systems that strengthen Field Engineering visibility, consistency, and implementation support
• Communicate technical findings, recommendations, risks, and results clearly to stakeholders and leadership at multiple levels of the organization

Requirements:

• Strong analytical thinking and practical problem-solving
• Professionalism, integrity, sound judgment, ownership, accountability, and follow-through
• Leadership presence and the ability to influence outcomes without direct authority
• Comfort operating in ambiguous, fast-moving, or high-pressure situations
• Effective communication across multiple departments and organizational levels
• Ability to work independently and manage competing priorities
• Collaborative mindset with a willingness to share ideas, findings, and recommendations constructively
• Advanced knowledge of 12V and 24V vehicle electrical systems (including EV), vehicle telematics environments, and field troubleshooting methods
• Strong understanding of vehicle-mounted safety hardware, installation practices, and system interoperability
• Demonstrated ability to analyze technical issues, interpret structured field data, recognize patterns, and develop practical corrective actions in both remote and field-based support environments
• Experience supporting field implementation and providing technical guidance to internal or external stakeholders
• Experience using data to support technical troubleshooting, process improvement, and operational decision-making
• Ability to identify product limitations, installation risks, and opportunities for improvement, and communicate those clearly and professionally
• Demonstrated ability to operate effectively in cross-functional environments involving multiple departments, shifting priorities, and technical escalations
• Familiarity with vehicle electrical architecture, telematics integration environments, and common in-vehicle network and communication systems
• Working knowledge of transportation industry applications and field implementation requirements
• Typically requires 5–8 years of relevant experience in vehicle systems, field engineering, technical support, telematics, or a related technical discipline
• Demonstrated experience resolving complex technical issues and supporting new or non-standard deployments
• Demonstrated ability to operate effectively in cross-functional and ambiguous environments through technical credibility, sound judgment, and professional influence
• Ability to work independently with limited supervision while collaborating effectively on critical issues and broader team objectives
• Strong working knowledge of vehicle electrical systems, telematics environments, and technical troubleshooting practices relevant to field implementation
• Ability to work with structured data, reporting tools, dashboards, and other practical resources used to support analysis, visibility, and decision-making
• Working knowledge of SharePoint, Salesforce, Smartsheet, and other business systems used to support field operations, reporting, and documentation
• Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint
• Ability to communicate effectively in written and verbal formats
• Ability to manage changing priorities, schedules, and workload demands in a fast-paced environment
• Ability to travel to customer and partner locations and work in vehicle service environments, maintenance facilities, and field settings
• Ability to safely enter, inspect, and work in and around commercial vehicles
• Ability to sit for extended periods while working at a desk, using a computer, and participating in virtual meetings
• Travel required – 40%–60%
• Experience building or improving data tools, analytical systems, dashboards, reports, or structured workflows that enhance technical visibility, analysis, and execution
• Experience contributing to knowledge base design, documentation architecture, and other systems used to organize, scale, and distribute technical knowledge across an organization
• Bachelor's degree in a technical discipline
• Technical certification or equivalent hands-on training and experience in vehicle systems, electronics, telematics, or installation practices