Sales Engineer

BRINC Drones is redefining public safety with innovative tools and technologies. They are seeking a highly technical and customer-facing Sales Engineer to support their sales team through product demonstrations, troubleshooting, and gathering customer feedback to drive product improvements.

Responsibilities:

• Serve as the technical expert supporting Account Executives during sales engagements, ensuring customers understand the capabilities and value of BRINC’s DFR solutions
• Help facilitate technical discussions with customers to understand how our solution can cater to their agency and operations
• Conduct live product demonstrations and proof-of-concept engagements, both onsite and remotely
• Troubleshoot and resolve technical issues related to hardware and software, providing hands-on support to customers
• Act as the Voice of the Customer (VoC) by collecting and communicating feedback to engineering teams for product enhancements
• Collaborate closely with sales leadership, hardware engineering, and software engineering teams to drive continuous improvement in product offerings
• Develop technical documentation, training materials, and best practices for customers and internal stakeholders
• Support deployment and integration efforts for customers adopting BRINC’s technology
• Stay up to date with industry trends, competitor offerings, and emerging UAV technologies
• 75% Travel Required

Requirements:

• 5+ years of experience in a technical sales engineering, solutions engineering, or field engineering role
• Experience selling software solutions (SAAS)
• Ability to effectively troubleshoot and resolve complex technical challenges in real-world environments
• Excellent communication and presentation skills, with the ability to simplify and convey technical concepts
• Proven ability to work cross-functionally with sales, engineering, and product teams
• Comfortable with extensive travel (75%+), including customer site visits, trade shows, and field operations
• Self-motivated, adaptable, and able to thrive in a fast-paced, high-growth environment
• Experience in public safety, defense, or industrial UAV applications
• Technical certifications in drone operations, networking, or software development
• Hands-on experience with drone flight operations and regulatory compliance
• Strong hardware and software expertise, preferably in UAV/drone technology, robotics, or autonomous systems
• Experience with radio communications, networking, sensors, and cloud-based software platforms is a plus
• Experience selling in regulated environments