Sales Solution Manager, Staples Promotional Products - Remote

Staples is a business-to-business company that specializes in customized promotional products and engagement solutions. The Sales Solution Manager plays a critical role in supporting revenue growth for Incentive & Recognition solutions by enabling sales through strategic solution development and acting as a trusted advisor to stakeholders and customers.

Responsibilities:

• Enable sales growth by identifying, qualifying, and advancing new incentive and recognition opportunities
• Develop strategic incentive and recognition solutions using Staples Promotional Products’ SaaS platform
• Partner with sales teams to support complex deals, solution positioning, and customer engagement
• Collaborate with internal line‑of‑business and marketing teams to enhance the product portfolio based on market trends and customer feedback
• Influence and support the client success model to ensure strong program adoption and outcomes
• Oversee program budgeting, forecasting, and performance against revenue and profit targets
• Serve as a subject‑matter expert for incentive and recognition solutions across the U.S. sales organization
• Participate in the successful launch and ongoing optimization of customer programs
• Coach and guide client success resources on best practices for program support and execution

Requirements:

• 5+ years of related business experience
• Demonstrated experience supporting revenue growth initiatives
• Willingness to travel up to 50% to meet with customers
• Deep expertise in incentive and recognition program design and structures
• Strong strategic thinking and problem‑solving capabilities
• Proven ability to influence and collaborate across sales, marketing, and client success teams
• Excellent communication, presentation, and stakeholder engagement skills
• Strong SaaS and technology acumen
• Results‑oriented mindset with a focus on revenue enablement
• Ability to thrive in a fast‑paced, evolving environment
• Thought leadership and credibility with customers and sales leadership
• High level of adaptability and independent judgment
• Bachelor's degree in Business Administration, Marketing, or related field
• 5+ years of experience in revenue enablement or solution‑based selling
• Proven track record of identifying, qualifying, and implementing incentive and recognition programs
• Experience within the promotional products or related industry
• Demonstrated ability to meet or exceed revenue and profit targets