Upstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for Americans. The Senior Engineering Manager will lead the Core Pricing team, overseeing critical backend services, ensuring high standards for system performance and collaborating with various stakeholders to drive impactful initiatives.
Responsibilities:
- Lead, coach, and grow a team of backend engineers and an engineering manager, fostering a culture of accountability and ownership
- Own team execution and delivery across multiple quarters, ensuring Core Pricing systems meet high standards for uptime, accuracy, and responsiveness
- Guide technical strategy across legacy and next-generation pricing systems, balancing short-term execution with long-term architectural goals
- Ensure changes to pricing systems are production-safe, observable, and rigorously validated, maintaining SLAs and leading incident response when needed
- Collaborate cross-functionally with Product, Risk, Servicing, Analytics, and external partners to deliver complex, multi-team initiatives
- Use key metrics—including reliability, latency, and partner escalations—to align engineering priorities with borrower impact and business objectives
Requirements:
- Bachelor's degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 8 years of experience, including at least 3 years of direct people management experience
- Strong executive presence, with a track record of influencing cross-functional leaders using data, business context, and sound judgment
- Strong product and business judgment, including the ability to assess tradeoffs, risk, and long-term implications
- Demonstrated ownership of systems with strict requirements for reliability, latency, and correctness
- Experience in pricing, fintech, lending, payments, marketplaces, or real-time decisioning systems
- Strong system design and architectural judgment, with the ability to go deep technically when needed
- Deep experience leading backend and distributed systems in production environments
- Proven success leading complex, cross-functional initiatives over multiple quarters
- Strong communication skills with the ability to work effectively across technical and non-technical audiences
- Experience operating in regulated environments and working with external partners
- Experience in fintech or financial services, particularly in pricing, risk, or ML-adjacent domains where correctness and compliance are critical
- 4–7 years leading high-performing engineering teams
- Experience managing managers and leading organizations of 20+ engineers