Senior Network Engineer

Ooma, Inc. empowers people to connect in smarter ways through their cloud-based communication solutions. As a Senior Network Engineer, you will manage and evolve the production network, ensuring its stability, security, and performance while collaborating with teams across the organization.

Responsibilities:

• Ensure the stability, security, and performance of the production network through proactive monitoring and maintenance
• Troubleshoot and resolve network issues efficiently, minimizing impact to business-critical services
• Manage and maintain on-premises infrastructure, including switches, routers, firewalls, and load balancers
• Design, implement, and evolve scalable network architectures to support new initiatives and growth
• Monitor network performance, availability, and capacity, identifying and driving improvements
• Develop and implement automation to enhance operational efficiency, reliability, and scalability
• Design, test, and manage network security strategies (e.g., DDoS mitigation, failover, disaster recovery)
• Collaborate cross-functionally and mentor team members, sharing best practices and technical expertise
• Maintain accurate technical documentation and recommend improvements to optimize network performance and capacity

Requirements:

• 8+ years of networking experience with relevant certifications (e.g., CCNP, CCDP), including at least 5 years supporting enterprise-scale networks; BS in computer science, Engineering, or a related field (equivalent experience may be considered in place of a degree)
• Strong expertise in routing and switching protocols (e.g., BGP, OSPF) and Layer 2 technologies (VLANs, STP, VRRP; VXLAN a plus)
• Hands-on experience configuring, deploying, and troubleshooting network infrastructure, including switches, routers, firewalls, and load balancers (e.g., F5, FortiADC)
• Experience with network platforms such as Junos, Arista EOS, ScreenOS, or similar systems
• Proven ability to design, implement, and optimize network solutions from concept through production
• Experience supporting production environments, including 24/7 operations and high-availability systems, with a calm and effective approach under pressure
• Strong troubleshooting skills, including the use of Linux-based tools, monitoring systems, and performance analysis techniques
• Experience working in data center environments, with exposure to network monitoring, security, and DevOps/automation tools
• Collaborative, self-driven leader with strong communication skills and ownership mindset; able to mentor junior team members and thrive in fast-paced environments with a focus on customer impact