Help Desk Analyst
Must be able to lift 25lbs
Must possess CT drivers license
A minimum of one (1) year of prior experience demonstrating the following knowledge and skills:
- PC Hardware and software installation
- End user support - face to face and via telephone
- Excellent customer service skills
It s highly desirable that the candidate also have:
- Experience with computer system and user administration.
- Technical familiarity with Microsoft Active Directory.
- Experience with Windows 10,11
- Experience with Office 365
- Experience with Device Management, Device Imaging, Device Troubleshooting