Data Analyst

Performs data collection, analysis, validation, cleansing, and reporting. Designs, codes, tests, debugs, and documents ETL processes, SQL queries, and stored procedures. Extracts and analyzes data from various sources, including databases, manual files, and external websites. Responds to data inquiries from various groups within an organization. Creates and publishes regularly scheduled and ad hoc reports. Documents reporting requirements and processes and validates data components as required. Requires experience with relational databases and knowledge of query tools and/or statistical software. Strong analytical and organizational skills also essential. Must possess expert level knowledge of MS Excel.

1. Explain what the scope of the work/project is? Project Overview, deliverables (what is this person responsible for).

This role is a Data Analyst supporting a large regulatory transformation project. The analyst will respond to discovery requests from multiple state commissions, pulling and validating data related to:

Customer accounts

Credit inquiries

Billing data

Usage data

The position supports all towers across the project, not just Customer Experience, and works closely with Compliance Analysts to ensure regulatory questions are answered accurately and efficiently

1. What are the top 3-5 skills and qualifications (technology/application/software, etc.) required?

Advanced Excel skills (pivot tables)

Experience with Power BI or similar BI tools

Data validation and quality assurance

Reporting and analytics experience

Familiarity with systems such as Salesforce

2. What non-technical skills are necessary (i.e., such as communication, problem solving, team player)?

Relationship management

Strong verbal and written communication

Ability to present data to a broad audience

Problem‐solving

Team collaboration

3. Ideal candidate background and how many years required?

Approximately 3–7 years of experience

Prior experience on large transformation projects preferred

4. Are there any specific companies you like to see on a candidate''s resume?

N/a

5. Are there any certifications that the candidate must possess?

N/a

6. Are there any preferred or "nice to have" skills?

Previous utility industry experience

Experience working on regulatory or transformation projects

Strong analytical mindset

Ability to tell a clear story with data, not just produce outputs