Supervisor, Product Development Laboratory

The Supervisor, Product Development Laboratory is responsible for supervising assigned Product Development Testing team activities comprising one or more of the following: engineers, technicians, model makers and modal strain personnel. Assigned responsibility will be related to one or more of the following: product engineering support, laboratory testing, model making, and/or modal strain testing. Key responsibilities include assignment and follow up of resources to complete all activities required to support assigned product development project and sustaining engineering activities. Reviews and assigns laboratory work orders to team members. Ensures proper training, setup, testing, equipment use are provided or utilized to support successful completion of assigned activities.

This position will serve our US Air Division, located in Fort Smith, AR.

• Supervise, train and evaluate technical and support staff; determines work assignments. 
• Review laboratory work orders and assign priority. Ensure proper training, setup, instrumentation, equipment, materials, and testing are utilized to support successful product testing. Ensure accuracy of activities and appropriate forms are being utilized to communicate the results. 

• Works with lab management to support implementation, monitoring, and maintenance of laboratory equipment and instrumentation. Ensure predictive maintenance activities are being done correctly and on time.  

• Works with lab management to provide training and guidance to laboratory team members as necessary to ensure correct laboratory protocols are being safely applied. 

• Manage and facilitate the communication process among the various departments to ensure assigned laboratory testing requirements are understood.  

• Works with lab management to support development of laboratory standard operating procedures (SOP). 

• Serve as a mentor and coach to assigned laboratory team members.  

• Performs other duties as assigned 

• Associates Degree in Technical Field
• 5+ years of HVACR industry experience in service, testing, and application
• More than 5 years of laboratory test equipment and instrumentation (model making, engineering design, and research development)
• Excellent communication skills, written and verbal, with attention to detail and accuracy. 
• Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite. 
• Demonstrated ability to work well with others is a matrix team environment. 

• Strong organizational and time management skills in order to manage multiple assignments at one time  

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING OTHERS, you will be expected to demonstrate the following competencies and behaviors:

• Aligning Performance for Success

• Applying Business Knowledge

• Building Talent

• Building Trusting Relationships

• Communicating with Impact

• Customer-Orientation

• Delegating Tasks

• Executing/Leading the Team

• Facilitating Change

• Fostering Relationships/Emotional Intelligence

• Influencing

• Problem Solving & Decision Making

• Supporting Innovation

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

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At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives—every day. Our Behavior Based Values set us apart:

• Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
• Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
• Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
• Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.  Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.
Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.