Key skills
JavaAWSK8sSplunkCommunication
About this role
SRE - (CREQ254931)
Description
Time: IST Night Hours ( 7:30 PM to 7:30 AM) or ( 8:30 PM to 8:30 AM ) depending on daylight savings.
Day: All 7 days
Services: Service Registry and ICE
Skills:
- Monitoring Tools like wavefront, splunk.
- Troubleshooting skills of Java Stack
- Good communication skills.
- AWS/K8S knowledge
- Experience in handling incidents and recovering the systems.
Responsibilities
- Handle PagerDuty, Slack, Email,
- Don’t snooze the Alert and your mobile.
- Don’t Assume and always validate alerts
- Respond to page within couple of minutes
- Priority is always Pages/ Customer.
- Fix the Runbooks.
- Inform Secondary & Team when you are involved in an Incident. Inform over slack and call up if no one joins when you need.
- Keep Runbooks, Dashboards, Automation handy (bookmark them) and always keep the local repos of automation to latest.
- Engage #ioc for engagement with other teams in Intuit. Don’t hesitate to open Incident.
- Few important slack to keep yourself informed about Intuit wide are #ioc, #p1-4incnotification