
Role Overview
This role sits in Application Development & Maintenance SAP COE and focuses on end-to-end Order-to-Cash processes in SAP (ECC or S4HANA).
Support, enhance, and optimize OTC business processes for pharma distribution operations.
Ensure smooth flow from order creation delivery billing payment
Must have Healthcare domain experience
Key Responsibilities
SAP OTC Functional Work
Work on Order Management
Sales orders (standard, rush, returns, etc.)
Handle Pricing & Billing
Pricing procedures, condition types, rebates
Manage Delivery & Logistics Execution
Support Accounts Receivable & Credit Management
Covers full OTC lifecycle:
Order Delivery Invoice Payment
Configuration & Support
Configure SAP SDOTC modules:
Enterprise structure
Item categories, billing types, copy control
Troubleshoot production issues and defects
Provide L2L3 support and resolve incidents
Integration Work
Work with other SAP modules:
MM (materials)
Integrate with external systems:
Salesforce, EDI, APIs, warehouse systems is plus