Field HR Business Partner

Driven Brands is North America's largest automotive services company, and they are seeking a Field HR Business Partner to align business objectives with employees and management. The role involves consulting on HR-related issues, enhancing employee experience, and supporting the recruitment and onboarding processes.

Responsibilities:

• Partner with employees and management to design, communicate and oversee and ensure compliance with the company and human resources federal, state, policies & procedures
• Support all aspects of employee experience, including influencing the appropriate application of expectations and policies, documentation, and merit increase process
• Act as the initial point of contact for all employee relations issues or concerns, referencing appropriate employment law knowledge as needed
• Provide monthly metrics pertaining to headcount, turnover, performance management: participate in the completion of monthly HR reporting/audits
• Assist with the recruitment, interview and onboarding process
• Participate in and lead efforts designed to improve employee morale and company culture
• Maintain and coordinate employee development, including performance reviews, learning and training sessions, leadership programs and succession planning
• Conduct exit interviews, analyze data and make recommendations to the management team for corrective action, employee retention, and continuous improvement
• Learn, develop and support benefits administration and payroll processing for 11,000+ employees
• Work closely and develop a strong partnership with the Center of Excellence (COE)

Requirements:

• Strong customer service, follow up, problem-solving, organizational and communication skills
• High level of professionalism and discretion
• The ability to work both autonomously and as part of a team
• Ability to work in a fast paced, ever-changing environment and to effectively handle multiple priorities
• Bachelor's degree (Business, Finance, Accounting, Economics or Human Resources preferred)
• 3+ years of Human Resources Business Partner experience in multi-unit retail environment and or Shared Services Center of Excellence required
• Experience influencing senior leaders around HR matters
• HRIS system experience and knowledge required, Workday and Service Now required
• Proficiency with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)
• Able to exercise effective judgment, sensitivity, & creativity to changing needs and situations
• Team player with ability to work in a demanding and dynamic fast-paced environment with the flexibility to adjust to changing priorities and deadlines
• Proven strong organizational skills and ability to manage multiple priorities
• Able to establish and maintain healthy working relationships in the course of business
• Strong communication skills and ability to interact successfully in a team environment
• High energy, collaborative, and driven