Field Service Engineer

VDB Executive Search, LLC is representing Rollepaal, a subsidiary of Hydratec Industries NV, a global leader in pipe extrusion equipment. The Field Service Engineer will be responsible for on-site service activities, ensuring successful completion of service events, installations, and maintenance for extrusion equipment.

Responsibilities:

• Perform on-site service activities, including installation, preventive maintenance, and troubleshooting for extrusion equipment
• Execute service operations across North America, ensuring timely and effective support for all equipment
• Conduct inspections and performance testing to assess equipment condition and functionality
• Provide technical support, including remote diagnostics and troubleshooting to minimize downtime
• Oversee installations and commissioning of new extrusion equipment, ensuring seamless integration into production lines
• Maintain documentation, including service reports, customer communications, and internal records, ensuring clear and accurate reporting to both the customer and Rollepaal

Requirements:

• A completed degree in Mechatronics or Electronics
• Minimum of 4 years' work experience, preferably as an installation or service engineer
• Strong technical insight with an affinity for mechanical techniques
• Capable of reading and interpreting prints and 3D models
• Effective communicator capable of managing and maintaining good internal and customer relationships
• Excellent analytical skills to quickly diagnose and systematically resolve malfunctions
• Willingness to travel up to 80% of the time, often spending multiple weeks away from home
• Ability to work independently, with a customer- and results-oriented mindset, while identifying commercial opportunities
• Experience with (PVC) extrusion