Lead Product Designer

PatientPoint is a leading digital health company that innovates to positively impact patient behaviors. They are seeking a Lead Product Designer to drive high-impact product experiences, elevate design quality, and mentor designers while collaborating across Product, Engineering, and Experience Strategy.

Responsibilities:

• Lead Design Within Product Areas : Own design outcomes for product area(s), driving work from continuous discovery through delivery and iteration
• Shape Product Direction : Partner in the product triad to define problems, frame opportunities, and influence roadmap decisions—not just execute against them
• Drive Continuous Product Discovery : Ensure ongoing discovery practices (research, prototyping, validation) are embedded in team workflows
• Own Design Workflow in Figma : Establish best practices for design systems usage, prototyping, and developer handoff to ensure clarity and scalability
• Ensure High-Quality Execution : Partner closely with engineering and conduct Design QA to ensure shipped experiences meet design intent and quality standards
• Elevate Design Craft : Set and uphold a high bar for interaction design, visual design, and usability across your product area(s)
• Make and Communicate Trade-offs : Clearly articulate design decisions, balancing user needs, business goals, and technical constraints
• Measure and Drive Outcomes : Partner with product and data teams to define success metrics and connect design decisions to user and business outcomes
• Mentor and Develop Designers : Provide coaching, critique, and guidance to elevate team performance and grow design capability
• Scale Systems and Standards : Drive adoption and evolution of design systems, patterns, and best practices across teams
• Leverage AI Tools : Incorporate AI tools into design workflows to accelerate ideation, prototyping, and production
• Influence Cross-Functional Alignment : Collaborate with Product, Engineering, Content, and stakeholders to align on priorities and deliver cohesive solutions
• Improve Design Operations : Identify and implement improvements to team processes, documentation, and workflows

Requirements:

• 6+ years of experience in product design, UX, or related field with a strong portfolio of shipped work
• Proven ability to lead design within cross-functional teams and influence product direction
• Deep experience in continuous discovery practices, including problem framing, hypothesis generation, and validation
• Advanced proficiency in Figma, including systems thinking, prototyping, and developer handoff workflows
• Demonstrated experience performing Design QA and partnering closely with engineering through implementation
• Experience using or integrating AI tools into design workflows to increase efficiency and quality
• Strong product design strategy skills, including research, journey mapping, and evaluating trade-offs across competing priorities
• Ability to define and measure success using both qualitative and quantitative signals
• Strong communication and storytelling skills, with the ability to influence stakeholders at multiple levels
• Solid understanding of front-end technologies (HTML, CSS, JavaScript) and their impact on design decisions
• Experience in healthcare, health-tech, or regulated environments
• Experience contributing to or scaling design systems across multiple teams or products
• Familiarity with accessibility standards and inclusive design practices
• Experience working with analytics, experimentation, or A/B testing frameworks