Customer Service Benefits Agent

AO Globe Life is expanding its remote team and seeking motivated professionals who want meaningful work, professional growth, and the ability to build a long-term career from anywhere in the United States. The role involves conducting virtual consultations with clients to help them understand available benefit options and guiding them through the enrollment process while maintaining organized records of interactions.

Responsibilities:

• Conduct scheduled virtual consultations with clients through Zoom
• Help individuals and families understand available benefit options
• Guide clients through the enrollment process and provide follow-up support
• Maintain organized digital records of client interactions
• Participate in weekly training sessions and mentorship programs

Requirements:

• Authorized to work in the United States
• Windows-based laptop or desktop computer with webcam
• Reliable internet connection
• Customer service or client-facing experience is helpful but not required