Cigna Healthcare is a leading health services organization, and they are seeking a Product Management Advisor to oversee the 340B drug list and pricing management. The role involves ensuring compliance and accuracy in drug lists, collaborating with various departments, and maintaining operational integrity within the 340B program.
Responsibilities:
- Own quarterly, off-cycle, and ad hoc updates for all 340B drug lists, including standard, premium, premium plus, hemo, specialty, Freedom Fertility, and custom drug lists
- Maintain NDC-level accuracy, version control, effective dating, and DDA system integrity
- Manage reference price discounts and ensure timely updates outside of standard release cycles
- Govern drug exclusion and inclusion frameworks
- Lead Alternative Replenishment drug list operations, including Direct Replenishment, claims-only clients, and client-specific custom lists
- Produce and support recurring and ad hoc analytical reporting related to gross margin, volume, payer impacts, replenishment activity, and program performance
- Serve as the primary operational SME for cross-functional partners, responding to escalations, client-specific requests, and aged lookback reprocessing needs
- Partner with IT to troubleshoot DDA system issues and support enhancements or process improvements
- Develop, maintain, and enforce SOPs governing complex drug list, pricing, exclusion, QA, and reporting processes
Requirements:
- Minimum 7+ years of relevant professional experience supporting product, operations, pricing, analytics, or program management functions
- Strong Excel proficiency with experience working with large, complex datasets
- Working knowledge of SQL or similar querying tools to support NDC‑level or claim‑level analysis
- Demonstrated ability to manage high volumes of change with exceptional attention to detail and accuracy
- Strong analytical, problem‑solving, and critical‑thinking skills
- Ability to independently prioritize work, manage deadlines, and execute with minimal direction
- Excellent written and verbal communication skills, including the ability to explain complex concepts clearly
- Proven ability to operate as a trusted subject matter expert and escalation point
- Bachelor's degree in Product Management, Project Management, Business, or a related field (preferred, not required)
- Experience supporting 340B, specialty pharmacy, or complex pricing programs
- Experience creating, maintaining, and operationalizing SOP documentation
- Experience partnering cross‑functionally within a large, matrixed organization