Black Box is a technology company providing various IT solutions, and they are seeking an IBM AIX Support Engineer to manage and support IBM AIX environments. The role involves administering AIX systems, providing escalation support for incidents, and collaborating on storage and backup solutions.
Responsibilities:
- Administer IBM AIX 7.2 across designated LPARs; perform patching, tuning, kernel updates, and maintenance
- Configure and manage PowerVM/LPARs, dual VIOS, and HMC; troubleshoot NPIV/vFC pathing to Pure Storage arrays
- Plan and execute OS and firmware updates, alternate disk/NIM-assisted migrations with documented rollback plans
- Provide Tier-3 escalation support for outages and performance incidents; lead RCA and preventative remediation
- Perform capacity and performance monitoring with actionable optimization recommendations
- Collaborate on SAN integrations, validate multipath health, and maintain NIM server operations
- Operate IBM Spectrum Protect for backup/recovery; document and validate restore procedures
- Support Live Partition Mobility prerequisites and post-move validation for datacenter relocation tasks, as requested
- Create and maintain scripts (e.g., shell/Ansible) to standardize patching and compliance tasks where feasible
- Maintain runbooks, SOPs, environment maps (LPARNIOS/HMC/NIM), and change documentation
- Provide knowledge transfer to customer staff through documented steps and working sessions
Requirements:
- Administer IBM AIX 7.2 across designated LPARs; perform patching, tuning, kernel updates, and maintenance
- Configure and manage PowerVM/LPARs, dual VIOS, and HMC; troubleshoot NPIV/vFC pathing to Pure Storage arrays
- Plan and execute OS and firmware updates, alternate disk/NIM-assisted migrations with documented rollback plans
- Provide Tier-3 escalation support for outages and performance incidents; lead RCA and preventative remediation
- Perform capacity and performance monitoring with actionable optimization recommendations
- Collaborate on SAN integrations, validate multipath health, and maintain NIM server operations
- Operate IBM Spectrum Protect for backup/recovery; document and validate restore procedures
- Support Live Partition Mobility prerequisites and post-move validation for datacenter relocation tasks, as requested
- Create and maintain scripts (e.g., shell/Ansible) to standardize patching and compliance tasks where feasible
- Maintain runbooks, SOPs, environment maps (LPARNIOS/HMC/NIM), and change documentation
- Provide knowledge transfer to customer staff through documented steps and working sessions