Senior Product Manager

ServiceTitan is a company focused on solving real world problems in the home services industry through innovative technology. They are seeking a Senior Product Manager for the Payments Platform team, responsible for developing product vision, collaborating with stakeholders, and driving execution of payment solutions.

Responsibilities:

• Own the Payment Platform roadmap, developing a clear product vision, success metrics, and priorities aligned with company revenue and growth targets
• Develop a deep understanding of stakeholder needs—from field technicians collecting payments to merchants running their businesses to consumers settling invoices—and translate those insights into clear product strategies and scalable systems
• Define and own core payments metrics to guide prioritization and measure impact
• Collaborate with leadership, partnerships, financing, strategy and go-to-market teams–translating complex requirements into clear plans, and driving execution through ambiguity
• Execute effectively across all areas of the product life cycle, including research, concept, user stories, development, go-to-market, adoption, outcomes, and impact
• Identify opportunities to unlock new revenue through flexible pricing models, international expansion, and cost efficiency improvements

Requirements:

• 5+ years in product management, payments platform experience preferred
• Proven track record of owning and scaling payment solutions in a SaaS environment
• Strong understanding of payment processing ecosystems: gateways, payment rails, and authorization optimization
• Ability to quickly learn and understand complex customer workflows
• Strong quantitative and qualitative analytical skills
• Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
• 4-year degree from a top university
• Familiarity with SaaS business models a plus
• MBA or related graduate degree strongly preferred