Product Designer

Liberty Mutual is on a mission to create extraordinary digital experiences in the insurance industry. They are seeking a Product Designer to join the Claims team, focusing on delivering user-centered design solutions for internal tools used by Claims adjusters.

Responsibilities:

• Deliver user-centered design solutions that support the creation of best-in-class digital tools aimed at improving ease and efficiency
• Optimize multi-step user flows using various design tools (e.g. experience and service design maps, journey maps, concepts, storyboards, wireframes and prototypes)
• Maintain the defined UX and brand standards in the execution of visual, interaction and motion design
• Advocate for the end user within a cross-functional team and work collaboratively by sharing designs early and often, seeking constructive feedback and integrating feedback to improve solutions
• Create conceptual sketches to communicate design ideas as well as detailed design specifications for the finished product
• Work throughout all phases of the design process such as conceptual design, storyboards, persona/scenario development, user task/interaction flow diagrams, information hierarchy, wireframes and prototypes
• Help identify user research needs and participate in immersive user research, concept testing, and usability testing
• Continuously seek and integrate user feedback and test results to optimize solutions
• Work with multiple functions, including product owners and developers throughout the product lifecycle, seeking frequent feedback and integrating multiple considerations into your work

Requirements:

• As typically acquired through a Bachelor`s degree or equivalent experience and 5+ years of experience in a related field
• Familiarity with methodologies such as Agile, Design Thinking, Lean UX, and Lean Startup
• Familiarity with the following core disciplines, with demonstrated proficiency in at least two: visual design, UX design, prototyping, front-end development, user research and/or experiment design
• Exceptional written and oral communication skills
• Ability to present projects and status reports to team leadership
• Strong organization and analytic thinking skills, with ability to translate content into user scenarios, flows and diagrams
• Proven track record of collaborating effectively with cross-functional teams