Fanatics is building a leading global digital sports platform, and they are seeking a Business Process Engineer to drive operational excellence and automation across their New Card Factory platform. This role focuses on optimizing cross-functional business processes and collaborating with various teams to streamline workflows and design scalable automation solutions.
Responsibilities:
- Analyze existing NCF business processes — from product setup through production and fulfillment — to identify improvement and automation opportunities
- Design and implement scalable, maintainable process automations using iPaaS tools such as Adobe Fusion, Power Automate, Zapier, Make.com, Boomi, n8n, tray.io
- Partner with stakeholders across Operations, Product Development, Engineering, and QA to document and improve business workflows
- Develop, test, and deploy integrations that connect internal systems with enterprise systems like Oracle Fusion and Adobe AEM
- Ensure automation reliability through monitoring, testing, and continuous improvement
- Maintain comprehensive documentation of business process designs, automation logic, and integration interfaces
- Collaborate with engineering teams to ensure automations align with existing architecture, data integrity, and security standards
- Support change management and training initiatives to help business teams adopt new processes and tools
- Stay current on emerging automation and integration technologies and proactively recommend improvements
Requirements:
- Bachelor's degree in Business, Information Systems, Engineering, or related field (or equivalent experience)
- 3+ years of experience in process design, automation, or business systems analysis
- Proven experience with one or more iPaaS platforms (e.g., Adobe Fusion, Power Automate, Zapier, Make, Boomi, n8n, tray.io)
- Strong understanding of business process mapping, workflow design, and data flow between systems
- Excellent communication skills and the ability to collaborate across technical and operational teams
- Experience working with the Adobe ecosystem (Fusion, Adobe AEM, Workfront)
- Familiarity with REST APIs, webhooks, and low-code integration design
- Basic understanding of scripting or programming (e.g., JavaScript, Python)
- Experience supporting digital manufacturing or creative operations workflows
- Experience using AI tools