Lead Observability Platform Engineer

Ampstek is seeking a Lead Observability Platform Engineer to design, build, and operate large scale observability services. The role involves leading the adoption of Open Telemetry-based standards across the enterprise while collaborating with various teams to enhance developer experience and ensure reliable observability at scale.

Responsibilities:

• Design, build, and operate core observability platform services using Go, Java (Spring Boot), and Node.js
• Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy
• Architect and scale high throughput, fault tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency
• Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams
• Implement end-to-end monitoring of the observability platform itself, defining SLOs, health checks, and alerting
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices
• Participate in on call rotations and lead incident mitigation, root cause analysis, and post incident reviews
• Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero trust design patterns
• Produce and maintain high-quality technical documentation, standards, and best practices
• Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements
• Provide technical leadership through mentorship, design reviews, architectural guidance, and cross team collaboration with principal engineers and engineering leadership

Requirements:

• 7+ years of experience in Software Engineering, Platform Engineering, or SRE
• 5+ years of experience with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management
• 5+ years building production-grade backend services in Go and/or Java
• 5+ years implementing and operating Open Telemetry, including OTLP, semantic conventions, and instrumentation patterns
• 5+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD)
• 5+ years working with public cloud platforms (AWS, GCP, or Azure)
• 3+ years designing and scaling distributed, high volume data pipelines
• 3+ years working with Grafana OSS or comparable observability backends (e.g., Grafana, Loki, Tempo, Mimir)
• 3+ years with relational databases (PostgreSQL, MySQL)
• Experience with service meshes and networking technologies such as Envoy and Istio
• Experience integrating or operating commercial observability platforms (Datadog, New Relic, AppDynamics, etc.)
• Experience with streaming and data platforms such as Kafka, Pulsar, or similar technologies
• Familiarity with time-series, NoSQL, or analytical databases (ClickHouse, Bigtable, Cassandra, etc.)
• Experience with Infrastructure as Code tools such as Terraform or CloudFormation
• Experience with cost optimization and capacity planning for large-scale telemetry systems
• Experience with chaos engineering, resiliency testing, or fault injection
• Background in security aware platform design, including secure service to service communication
• Experience mentoring senior engineers and influencing platform standards across organizations
• Strong operational experience supporting 24x7 production systems, including on call responsibilities
• Strong technical communication and cross team collaboration skills
• Experience operating in regulated or compliance heavy environments (e.g., healthcare, finance)